Privacy Policy

This Privacy Policy informs you about our privacy practices and the principles of personal data processing related to INTI-METĀLS SIA website and services. If you wish to contact us regarding data processing issues, please email us at [email protected].

What information do we collect?

We collect personal data that you voluntarily provide to us via email, by filling out web-based forms, or through other direct communication.

When placing an order, you are required to provide your first name, last name, contact information, delivery address, [additional data preferences], and any other information you wish to provide.

How do we use the collected personal data?

We may use the collected personal data to:

  • Provide the services and information you requested,

  • Process your orders and prepare necessary documents,

  • Offer you effective customer support,

  • Help prevent threats or fraudulent activities,

  • Send you informative messages if you have explicitly consented to receive them,

  • Comply with regulatory requirements.

We may share your information with third parties to comply with regulatory requirements, cooperate with supervisory authorities, help prevent criminal activities, and protect the legal rights of our company, you, and other individuals.

How do we protect personal data?

We use various technical and organizational security measures to protect your personal data. Your personal data is accessible only to a limited number of authorized persons.

How long do we keep personal data?

We retain your personal data for as long as it is necessary for the purposes for which it was obtained, and as permitted or required by regulatory requirements.

How do we use cookies?

Cookies are small text files stored on your computer by the website you visit. They are used to ensure the functionality of the website as well as to provide information to the website owners.

This website may set the following cookies:

  • Functional Cookies: These cookies are necessary for you to navigate the website and use its features. Without these cookies, we cannot provide the services you requested, such as the shopping cart functionality.

  • Google Analytics Cookies: These cookies are used to collect website traffic statistics. We use this information to improve the site’s performance and marketing efforts.

  • Targeted Advertising Cookies: These cookies are used to improve advertising efficiency and display ads that are most likely to interest you.

  • Third-Party Service Provider Cookies: Cookies may be set by third-party services used on this website, such as the Facebook "Like" button, YouTube videos. Some of these cookies may be used to track your activities on other websites, and we cannot control them since these cookies are not set by our website.

How to opt-out of cookies?

To opt-out of receiving cookies, you can use the private browsing mode provided by most browsers (private window, incognito window, or InPrivate mode). Any cookies created while using private browsing are deleted as soon as you close all browser windows.

To opt-out of the collection and use of information for targeted advertising, you can use the free tools Your Online Choices or YourAdChoices.

Your rights regarding your personal data

If you are a data subject under the EU GDPR (for example, if you are an EU citizen and provide us with your personal data), you have the following rights regarding your personal data:

  • Right to Access Information: You have the right to receive information about why and how your personal data is being processed. You have the right to obtain a copy of your personal data in a widely used electronic format, free of charge.

  • Right to Rectification: You have the right to request the correction or completion of inaccurate or incomplete personal data without undue delay.

  • Right to Be Forgotten: You have the right to withdraw your consent to personal data processing and request the deletion of your personal data without undue delay, as long as the data is no longer necessary to provide your requested services and comply with regulatory requirements.

  • Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data if you object to it, and we do not have legitimate grounds to continue processing, if you dispute the accuracy of the data, if the processing is unlawful, or if you need to raise, exercise, or defend legal claims.

  • Right to Object: You have the right to object to the processing of your data at any time unless the processing is necessary for the performance of a task carried out in the public interest or there is an overriding legitimate basis for processing.

  • Other Rights under the GDPR: For more information, visit the EU data protection website